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FAQs
Frequently asked questions
- 01Our private solution is to give you a new environment, Microsoft Windows 11 compatible cloud based desktop that works on almost any connected device. This running in the cloud with it's own profile, internet service provider, and VPN with Anti-Virus. There is no data on the device you use to connect.
- 02AER provides a high-security virtual instance that is completely isolated from your physical hardware. It uses multi-layer encryption and secure tunneling to prevent data leaks, even over unsecured public networks.
- 03Yes. AER is accessible from any device with an internet connection. Whether you are in a remote mountain villa or a high-rise city center, your secure desktop is just one click away.
- 04Yes, we are here 24x7 by chat and our technical team is available 5 days a week Monday to Friday 9 am to 5PM EST. for those more technical question and assistance.
- 05Yes, we are here 24x7 by chat and our technical team is available 5 days a week Monday to Friday 9 am to 5PM EST. for those more technical question and assistance.
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